Productized Startups / Customer Support Updated weekly
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Customer Support

Working Solutions

On-demand contact-center talent productized for flexible scale — monthly engagements.

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About Working Solutions

Working Solutions is a productized customer support service operating out of USA, in business since 1996. On-demand contact-center talent productized for flexible scale — monthly engagements.

Like other entries in our Customer Support index, Working Solutions replaces the traditional agency model with a flat-fee engagement, transparent scope, and a productized intake — making the cost predictable and the onboarding fast.

What Working Solutions offers

Working Solutions packages customer support work into a defined offer with a published price tier. Productized customer-support services replace BPO contracts with software-priced subscriptions — dedicated agents, AI augmentation, and outcome-based pricing.

Who Working Solutions is for

Working Solutions fits growing brands that need 24/7 customer coverage without standing up an in-house team.

Working Solutions pricing

Working Solutions prices its work on a custom basis. Pricing is published only on consultation, which is typical for engagement-led productized services targeting mid-market and enterprise customers.

Frequently asked questions

What does Working Solutions do?

On-demand contact-center talent productized for flexible scale — monthly engagements. As a productized customer support service, Working Solutions sells a defined offer with a published price and a managed-service intake.

Where is Working Solutions based?

Working Solutions operates out of USA and has been in business since 1996.

How much does Working Solutions cost?

Working Solutions prices its engagements on a custom basis — the company publishes scope and inclusions only on consultation.

Is Working Solutions a productized service?

Yes. Working Solutions is listed in the Productized Startups directory because it sells its customer support offering as a packaged service — with defined scope, published price tiers, and a managed-service intake — instead of a traditional agency proposal.

Who is Working Solutions a good fit for?

Working Solutions fits growing brands that need 24/7 customer coverage without standing up an in-house team.

How is a productized customer support service different from a traditional agency?

Traditional agencies sell open-ended retainers with proposals, scope creep, and hourly billing. Productized services like Working Solutions sell a defined package at a fixed price — usually monthly — with transparent scope, async-first delivery, and predictable turnaround.

Visit Working Solutions

On-demand contact-center talent productized for flexible scale — monthly engagements.

Go to workingsol.com ↗